What we're looking for
The Software Team at Smartex is committed to pushing the boundaries of technology to create innovative solutions for the textile industry. We are a diverse and international company with a strong mission to make a positive impact on both our industry and the planet. We are seeking a highly motivated and skilled Network Technician to join our team and contribute to our mission. If you're passionate about building and maintaining high-performance VLAN/WLAN networks, solving complex connectivity issues, and working hands-on across various customer environments, we’d love to hear from you.
Responsibilities
- Network Design: Design VLAN and WLAN network deployment plans tailored to different types of existing infrastructure to support Smartex’s solutions.
- Performance Monitoring: Evaluate and monitor network performance, identifying and resolving bottlenecks to ensure high availability and service efficiency.
- Troubleshooting & Support: Provide technical customer support, troubleshoot issues, and ensure continuous service availability across multiple customer sites.
- Collaboration: Work closely with customers' IT departments, internal installation teams, and engineering to validate and deploy robust networking solutions.
- Hardware Management: Source, validate, and configure network equipment (routers, switches, access points, etc.) compatible with Smartex’s ecosystem.
- On-Site Interventions: Regularly visit customer facilities to install, support, and validate network deployments and configurations.
- Documentation: Write clear and accurate reports on network activities, interventions, and performance metrics.
- Innovation & Optimization: Continuously seek improvements in network setup and processes, contributing to the scalability and robustness of our infrastructure.
Skills & Experience
- +2 years of experience as a network technician or a similar role.
- Educational background in Computer Science, Computer Engineering, or equivalent technical training.
- Proven expertise in configuring wired and wireless networks across multiple devices.
- Strong diagnostic, analytical, and problem-solving skills.
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Good knowledge of LAN/VLAN/WAN networks, TCP/IP protocols, and network technologies.
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Experience with network hardware and common troubleshooting software.
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Excellent communication skills and a collaborative mindset.
- Experience writing activity and intervention reports.
- Fluency in English, both written and verbal.
Our Perks
Career Progression
Opportunities for growth and
advancement in your career
Employee Stock Options
Gain company shares and
benefit from its success
Diverse and Talented Team
Work with an inspiring,
multicultural, and talented team
Fast-Paced Environment
Thrive in a dynamic and fast-paced work environment within a rapidly expanding company
Impact on the World
Contribute to making a significant impact and shaping the future of the industry
Hybrid Work
Work closely with our Portugal-based team
Work with Senior
Management
Be at the forefront alongside top management
